The computer itself is beautiful to look at due to the RGB light setup ( Tower, Keyboard, mouse, wireless headset).
However I ran into a monitor issue. A no signal problem. Which can come from a range of problems both minor to severe.
While looking at the ports behind the tower, I noticed the lack of options to attach the monitor to the tower. One of two section for the ports was mentioned not be used while the company provided only one cable to connect the monitor via the tower for the section that I assumed had malfunctioned because I tried that cable to notice to my surprise the variety of options left to use.
I even found an old school pc adapter, the one with screws but it was for the section that was not functional. And trust me I tried. I had to use either a compatible hdmi for 1080p monitors or an adapter for a port I'm not familiar with and neither were provided to test it.
But luckily I collect pc, tv and console cables so I found a compatible hdmi for the section that still functioned and fortunately it worked. Relieving me of the necessity to have to open the tower to tinker with the internal components as a worst case scenario.
And this was supposed to be a surprise. That my son would come home to. And walk into his room and see the Desktop as a replacement for a broken down laptop we replaced with this for school.
Costumer Service was horrible and they called a day later after the fact. And when I mentioned the hassle they put me through they hung up.
Beware of refurbished PC's especially from this repair company. Amazon's
refurbished guaranteed still requires you to deal with the Repair company and all I needed was a technical support on what my options were to solve this dilemma instead of troubleshooting it myself before my son comes home. Neither Amazon or the manufacturer that refurbished the parts for Dell offered a viable response to my problem. What a lack of professionalism.
| Standing screen display size | 24 Inches |
|---|---|
| Display Resolution | 1920 x 1080 |
| Processor | 3.2 GHz core_i5 |
| RAM | 16 GB DDR3 |
| Hard Drive | 512 GB SSD |
| Graphics coprocessor | NVIDIA GeForce GT 1030 |
| Chipset brand | Intel |
| Brand | Dell |
| Series | OptiPlex |
| Hardware Platform | PC |
| Operating System | Windows 10 Pro |
| Parcel Dimensions | 62 x 48.5 x 31 cm; 11.7 kg |
| Colour | Intel Core i5/ GT 1030 2G GDDR5 |
| Processor Brand | Intel |
| Memory Type | DIMM |
| Hard Disk Interface | Solid State |
| Hard drive rotational speed | 7200 |
