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Installation was fairly easy with only 4-5 steps and few screws, it took me no more than 20 min. Package included everything needed for installation including Allen key and some spares.
Chair build quality seems very solid and has a super look. The chair base and wheels are of great quality too and seems durable.
I liked the reclining feature, as it is smooth and can be locked at any degree or position.
Vibrating pillow is a great addition, it has 3 settings Hi, Mid, Lo and an OFF/selection button. At Mid position it seems like vibrating slow and fast intermittently. I liked the Hi mode which provides little massage to my lower back.
I noticed that the seat and back cushion is thick and little firm but comfortable, I guess this is because it is made up of high-density foam. So, I am expecting this should not get worn out quickly like my earlier chair. The high-density foam is good from ergonomic point of view as too much cushioning can cause the body to sink into a chair constraining movement.
Since I am not a tall guy, so looking at the chair seat size I was a bit concerned about my hands will properly rest on hand rests or not while gaming, but it is all good. I can comfortably rest my hands on the hand rests and it's cushions are good too.
Customer support team is excellent and very responsive when I reached out to them about warranty query. I received response within 20 minutes.
Another cool feature is slide in and out footrest, I find it great for my long lazy TV watching session.
Few things can be improved, like head cushion position is bit awkward but can be adjusted. I just removed it as I find it more comfortable without head cushion. Also, access to height adjustment lever is not bad even if I am short guy but could have been longer for very easy access.
Overall solid sturdy and comfortable gaming chair at affordable price. Surely value for money!
